We are Netflix addicts. I was hard to convince in the beginning, but now I love the service. I guess I feared that I’d have to take extra steps to ship movies back, but that just isn’t the case. What I love most is the Queue of movies that I keep online. Once a movie is released or even advertised on TV, I can go add it to my list. Once it is out on DVD, it’ll ship. I never have to try to remember “the name of that one movie we wanted to see”.
My Rant? Some jerk has been stealing our movies out of our mailbox. Yes, I know it’s a federal offense. Things got suspicious in August when two in a row didn’t show up. Over Labor Day weekend, my husband happened to be mowing the lawn when the mail was delivered. He saw the unmistakable red envelopes go into our box. Later when we got the mail, they were gone. We were expecting two. That makes FOUR movies stolen, and who knows what else. We reported it to the Post Office and our local Sheriff’s Department. I called Netflix to report what was going on, and they were fantastic. She assured me I was taking the correct steps and that they’d be sending new movies right away. This time however, we are having them shipped to a different address.
Family Video is our local video rental place, which we rely on when we can’t wait for Netflix or we want to rent movies for the kids. I rented a bunch of movies for the weekend, and when I checked out I made it clear I wanted to pay for 5 nights for everything we selected. (I hate driving back into town the next day with a movie). I was told “no problem”, and I paid for the movies and left. Then I got a message on my voicemail saying a movie was late, and I needed to return it. What?! I called right away with energy that only a mom can muster when severely annoyed. I was told I had one movie in my possession that I had only rented for one night. What?! No!! The nice lady said she’d reverse any late fees, which is a good thing. I avoided coming unglued.
Now, if we could find the dumpy old copy of Mouse Hunt that we paid $1 to rent, that would be great. As it turns out, we can’t find the darn thing anywhere. We’ve turned the house upside down. I explained the issue to Family Video, and they offered to let me rent it for another 5 days for another $1 while we look. Ah.. Thanks. So now I’ve paid $2 to rent a dumpy old movie, which I’ll probably have to pay $7 by this weekend if it doesn’t show up. Argh…I think we’re back to Netflix only.
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